Terms of service

These terms apply to every booking with Peninsula Headlight Co. By booking, you agree to them.

Completion obligation

If Daniel completes the restoration as described, you agree to pay the quoted price. If the lens is not a candidate for restoration when he inspects it, you pay nothing for the restoration and the diagnostic fee only if you agreed to one. No satisfaction guarantee - if the job is done, it is done, and you will be satisfied with the result or you would not have booked it.

No satisfaction guarantee

If the job is done, it is done. If you are not satisfied with the result, you should not have booked it. We are confident in the work - if the lens was a candidate and we restored it as described, the price is due.

Out of scope

We do not restore:

• Taillights, fog lights, marker lights, or any light that is not a headlight
• Cracked lenses - a crack propagates and a restored cracked lens fails fast. Replacement is the right fix.
• Lenses with internal failure - condensation inside that will not clear, broken seal, or delamination
• Vehicles with existing damage to the lens area that would make sanding or polishing risky
• Headlight replacement - we restore the lens that is there, we do not install new assemblies
• Commercial vehicles, trailers, motorcycles, and any vehicle that is not a passenger car, SUV, van, or light truck

If your vehicle or lens is not a candidate, you will be told before any restoration work begins. You pay only the diagnostic fee in that case.

Diagnostic fee

A diagnostic visit to inspect a lens before committing to restoration is $25. If the lens is a restoration candidate and you proceed with the restoration at the same visit, the diagnostic fee is waived and applied to the restoration price. If the lens is not a candidate, you pay the $25 diagnostic fee and nothing for the restoration.

Cancellation

If you cancel before the appointment, the booking is cancelled and the slot goes back into the calendar. If you do not show up and do not respond to the confirmation or the arrival photo text, the booking is marked as a no-show. A no-show may be charged a missed-appointment fee - see our current policy when you book.

Before and after photos

We take before and after photos of the lenses as part of every restoration job and send them to you when the job is done. By booking, you agree to this. The photos are the documentation of the job and the proof of completion that triggers the payment obligation.

Payment terms

Payment is collected after the job is completed. The payment request includes the before/after photos and a summary of the job. You agree to pay the quoted price if the restoration is completed as described.

Confirmation

We may call or text to confirm the appointment, depending on the confirmation preference you choose at booking. If you choose "no confirmation," we will send a photo of your car with the license plate when we arrive.